[linux-support] Samsung Black Screen

ge2b at posteo.net ge2b at posteo.net
Sun Mar 29 17:35:04 CEST 2020


Hi,
Thank you for getting back.
I will have to consider it.
Regards,
Georges

On 29.03.2020 16:27, chrigul at lorraine.ch wrote:
> Hi Georges
> 
> Am 29.03.20 um 16:06 schrieb ge2b at posteo.net:
>> Gruezi,
>> 
>> Let me start to hope the best to you all in this situation.
>> 
>> Bare with me that I am aware of the awkward situation in asking the 
>> linux-support group
>> for help with an samsung issue. On top of it, this being my first ever 
>> question in a
>> community.
> Maybe there is a user with experience with this phone model.
> Without the possibility to interact with the software over
> touchscreen, i doubt there is
> a chance to get your data.
> Best thing could be to repair the screen (yourself or someone with 
> experience)
> If you search the web for "samsung s10 screen replacement" you find a 
> lot of
> possibilities. An the relative high price of this screen.
> If you find no one i would go to a mobile repair shop...
> 
> hope you find a possibility
> 
> greetings
> Chrigu
> 
>> I dropped my Samsung S10 smartphone and I cannot see or read anything 
>> on
>> the screen. The phone still works as it rings when you call it, but 
>> that
>> is all. I would like to transfer the data onto a new samsung S10 
>> phone.
>> I have no android account or backup.
>> I have found a website, dr.Fone, who suggest to download a free 
>> program. It looks legit
>> but I assume that for the "free service" they will have a copy of all 
>> the files on my
>> phone that I transfer on the software and more?
>> Others sites like (syncios.com , android-iphone-recovery.com,)  look 
>> shady. And I would
>> prefer not to use
>> untrustworthy "middleman" app or software. Swisscom shop cannot 
>> operate
>> because they cannot see anything on the screen (no surprise there).
>> I have connected the phone to my computer with a USB cable but I 
>> cannot download any
>> files eventhough the computer recognize the phone's connection.
>> I read about ADB but it is out of my skills at this time.
>> 
>> Can you help me with other suggestions and/or directions?
>> 
>> 
>> I thank you in advance,
>> 
>> Georges
>> 
> 
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